Common Guest FAQs

Scroll our FAQs below - and if you can’t find what you’re looking for, simply reach out using the enquiry form.

Check-In & Check-Out Times

All guests are welcome to check-in to the property anytime after 2.00pm (unless a prior request for early check-in has been approved).

Guests must be checked-out of the property before 10.00am.

How Can I Access the Property?

We offer an extremely simple “self check-in” process. Guests will be able to enter the property using a key which will be located within a key safe. All guests will receive the code prior to check in to ensure a smooth & simple check-in.

What is the Maximum Number of Guests Allowed?

There is a limit of four (4) guest staying at the property at any one time. This allows for sufficient bedding and ensures a comfortable experience for all guests.

Are We Allowed to Bring Pets?

Unfortunately, due to the nature of the complex, guests are not permitted to bring their pets with them to the property. While we love our pets, we appreciate your understanding.

What Size Are the Beds?

You can take your pick of two (2) super comfy queen sized beds - both with their own private bedroom.

Can We Smoke at the Property?

No smoking is permitted in any of the indoor areas of the property.

Will I Have to Climb Stairs?

YES - the property does not have a lift and there will be a requirement for guests to go up a few flights of external stairs in order to access the apartment.

Will Parking Be Provided?

Unfortunately, there is no parking available at the property; however, there are a variety of options close by which make getting to the property a breeze. Another option is not to hire a vehicle and use the convenient public transport close by.

Do I Need to Bring Anything?

Just your suit case will do! Everything else you need will be available at our beautiful, fully equipped property - including kitchen utensils & linen.

What Can I Do During My Stay?

You’ll be close to the CBD and a ferry ride to Circular Quay or Barangaroo. There’s loads of fantastic eateries, pubs and wine bars in both Balmain and Rozelle, right at your doorstep.

Can’t find what you’re looking for?

If we couldn’t answer your question in the FAQs above, feel free to send it to us directly using the form so that we can get it answered for you.